The Traveling Crew

Tour Packages Cancellation policy

• Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.

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Important Terms

• Disclose Rates are quoted in Philippine Peso, Per Person basis and subject to change without prior notice.

• Tour Packages are applicable for minimum of two (02) adults traveling together.

• Child Rate is subject for request. (07 years old and above is considered adult).

• All bookings are subject to advance reservation and room space availability upon the point of booking. Observe ADDITIONAL SURCHARGE during embargo, high and peak days.

• Hotel Standard Check in time is at 1400h and standard check out time is 1200h.

• Late checkout is subject to room availability but not later than 1400h. Late checkouts will automatic charge one (1) night.

• All room categories (bed configuration) are subject to availability upon check in.

• All transfers and tours are on seat in coach basis.

• Only one (01) baggage is allowed per person. In case of more luggage and transport is not enough to accommodate guests and requests for another transfer to accommodate, additional charge for transfer will be billed directly to the passenger who exceeded their allowed baggage.

• Package is applicable for residents (Filipino) only. All foreign passport holders will incur a surcharge which depends on their nationality (TBA by the hotel). Failure to advise/ inform us upon finalization of the booking will be automatically charge to the client.

• All flight details of the passengers must be submitted once the booking is guaranteed.

• We will no longer consider on-day/ last minute flight detail notice. Guests will be advised to transfer on their own arrangement.

• No Show on booked dates will render services forfeited.

• Failure to pay by the dateline set on our official confirmation will result to AUTO-RELEASE of all confirmed services. Any re-instatement of booking will be subject to package availability.

• Guests should be in the lobby on time for the city tour/ departure airport transfer pick up. The company will not be held liable if guest’s fail to catch the seat in coach arrangement resulting to an unnecessary incident.

• Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.

• In case of Force Majeure (Eg. Emergencies, Accident, Storm, Rally, Typhoon, Etc.) Which are beyond our control, The Traveling Crew will not be liable to any surcharges/penalties imposed by the hotel/ resort and other suppliers.